# How saathis are verified

> ayusaathi sends verified saathis to homes in Kanpur, Gurgaon and Noida. Booking happens on WhatsApp only. Visits start at ₹749.
> WhatsApp +91 8924059333. Care advisors answer 8:00 AM to 9:00 PM, every day.
> Canonical URL: https://ayusaathi.com/trust/caregiver-verification

## What we check

- **Identity on file.** Government ID and a current address for every caregiver, held before they are offered a shift.
- **Background checked.** Police verification filed for each caregiver, and rechecked every six months.
- **References called.** Two previous employers spoken to, not two phone numbers collected.
- **You approve first.** Photo, ID status, years of experience and languages sent to you before anyone travels to your address.
- **Replaced, not argued about.** If the person is wrong for the patient, tell us and we send someone else. No notice period and no fee for the swap.
- **One strike.** A caregiver who is dishonest with a family does not get a second placement anywhere on the roster.

## What you see before the visit

- The saathi name and photo.
- Their ID verification status.
- Years of experience.
- Which languages they speak.

## What you see after the visit

- Photo proof from the visit.
- A vitals snapshot, if there is a home device.
- A short written summary of what was done and how the patient seemed.

## What we do not claim

- No guaranteed response time in the outer sectors at night.

## How to book

Booking happens on WhatsApp only. There is no booking form, no checkout, no account and no app.

- WhatsApp: +91 8924059333
- Direct link: https://wa.me/918924059333?text=Hi%20Saathi%2C%20I%20have%20a%20question%20about%20your%20care%20service.
- Email: support@ayusaathi.com
- Hours: 8:00 AM to 9:00 PM, every day
- Payment: UPI or cash. Cards are not accepted.
- Office: Noida, Uttar Pradesh. Serving Kanpur, Gurgaon and Noida.

Not included: a vitals device and card payments. Payment is UPI or cash.